Fb99 Privacy Policy — Our Commitment to Protecting Your Personal Information

When registering an account at fb99, we collect your name, mobile number, email address, and date of birth. National ID or passport details may be requested for identity verification purposes. Mobile banking numbers and payment-related information are also collected to facilitate financial transactions. While using the website or app, your IP address, device type, browser information, and login activity records are automatically collected. We only collect necessary information, and requesting unnecessary personal data is against our policy.

Collected information is primarily used for account management, transaction processing, and customer support. It is also used to ensure platform security, prevent fraud, and meet legal obligations. With your consent, we may inform you about relevant promotions and offers. However, you may request to opt out of marketing communications at any time. Your information will never be sold or used for commercial purposes by third parties.

Fb99 never sells your personal information to advertisers or any other third parties. Only necessary information is shared with partners engaged in payment processing or technology services, and they are bound to adhere to the same privacy policy. Information may be provided in response to lawful requests from law enforcement agencies or regulatory authorities in Bangladesh. In such cases, we only supply the information legally required — nothing beyond that. The highest standards of security and privacy are ensured in any data transfer.

All your information is stored on encrypted servers, and advanced security technologies are used to prevent unauthorized access. We regularly evaluate and update our security measures to ensure your data remains protected at all times. Necessary information is retained while your account is active, and after account closure, data is deleted within a specified period subject to legal obligations. Passwords are always stored in hashed form, so no fb99 employee can view your password. If suspicious activity is detected, we take immediate action and notify you.

Our platform uses cookies to manage sessions and improve user experience. Functional cookies are essential for operating the platform's core functions and cannot be disabled. Analytics cookies help us understand how users are using the platform and where improvements are needed. You can manage non-essential cookies through your browser settings, though this may limit the functionality of some services. For detailed information about cookies or any related questions, contact our FAQ Visit the page.

You may request to view the information we hold about you at any time. You have the right to correct inaccurate information, and we will update it promptly. In certain circumstances, you may request deletion of your data, though some information may need to be retained for a specified period due to legal obligations. Any data-related requests or complaints can be sent to [email protected], and we will endeavor to respond within 7 business days. Protecting your privacy rights is our responsibility, and we always maintain the highest level of care in this regard.